Returns & Exchanges
At Foto, we want you to love your home decor; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. Please ensure all home goods are in their original packaging and unused condition to qualify for a return.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our team inspects the returned home goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing